At Save the Dream Tanzania, we believe in transparency, accountability, and mutual respect. This document outlines the rights and responsibilities of all stakeholders who interact with our foundation, including donors, volunteers, beneficiaries, partners, and the communities we serve.
Our Commitment: We are committed to upholding the highest standards of integrity and ensuring that everyone who engages with us is treated with dignity, respect, and fairness.
Our Core Principles
These principles guide all our interactions and relationships:
- Respect: We treat all individuals with dignity and respect, valuing their contributions and perspectives.
- Transparency: We operate openly and honestly, providing clear information about our activities and finances.
- Accountability: We take responsibility for our actions and commitments.
- Inclusivity: We welcome and value diversity in all its forms.
- Integrity: We adhere to ethical principles in all our dealings.
Rights and Responsibilities by Stakeholder Group
Donors
- Rights:
- Receive acknowledgment of donations
- Know how funds are being used
- Receive tax receipts where applicable
- Have privacy protected
- Request anonymity
- Responsibilities:
- Provide accurate information
- Respect how funds are designated
- Understand donation terms
- Report any concerns
Volunteers
- Rights:
- Safe working environment
- Clear role descriptions
- Orientation and training
- Respectful treatment
- Recognition of contributions
- Responsibilities:
- Commit to assigned roles
- Follow organizational policies
- Maintain confidentiality
- Communicate availability
- Represent foundation positively
Beneficiaries
- Rights:
- Dignified and respectful treatment
- Confidentiality of personal information
- Clear program information
- Fair and equitable access
- Voice concerns without fear
- Responsibilities:
- Participate actively in programs
- Provide accurate information
- Respect program rules
- Communicate needs and feedback
- Respect other beneficiaries
Partners
- Rights:
- Clear partnership agreements
- Timely communication
- Mutual respect and recognition
- Transparent collaboration
- Fair representation
- Responsibilities:
- Honor partnership commitments
- Maintain open communication
- Align with shared goals
- Respect confidentiality
- Address concerns constructively
Staff Members
- Rights:
- Fair compensation and benefits
- Safe working environment
- Professional development
- Clear job expectations
- Respectful treatment
- Responsibilities:
- Perform duties professionally
- Uphold organizational values
- Maintain confidentiality
- Collaborate with colleagues
- Report ethical concerns
Communities
- Rights:
- Be consulted on community programs
- Cultural respect and sensitivity
- Benefit from foundation activities
- Provide feedback
- Participate in decision-making
- Responsibilities:
- Engage constructively
- Share local knowledge
- Support program implementation
- Provide honest feedback
- Respect program guidelines
Child Protection Commitment
Save the Dream Tanzania has a zero-tolerance policy for child abuse and exploitation. All stakeholders interacting with children must:
- Adhere to our Child Protection Policy
- Complete mandatory child protection training
- Report any concerns immediately
- Maintain appropriate boundaries
- Never use corporal punishment
Reporting Concerns: If you have concerns about child safety, unethical behavior, or misconduct, please report immediately to our Safeguarding Officer at safeguarding@savethedreamtz.co.tz or call +255 746 511 562.
Feedback and Complaints
Your Right to Feedback
We welcome feedback from all stakeholders. You have the right to:
- Provide suggestions for improvement
- Express concerns without fear of retaliation
- Receive acknowledgment of your feedback
- Get timely responses to complaints
Our Responsibility
We commit to:
- Acknowledging all feedback within 5 working days
- Investigating complaints thoroughly and impartially
- Providing clear responses and outcomes
- Using feedback to improve our programs
- Maintaining confidentiality where requested
How to Provide Feedback
You can share feedback through multiple channels:
- Email: feedback@savethedreamtz.co.tz
- Phone: +255 746 511 562
- Suggestion Box: Available at our offices and program sites
- In Person: Speak with any staff member or volunteer
- Anonymous Reporting: Through our confidential reporting system
Whistleblower Protection
We protect individuals who report misconduct in good faith. Whistleblowers have the right to:
- Report concerns confidentially
- Be protected from retaliation
- Have concerns investigated thoroughly
- Receive feedback on outcomes
Data Protection Rights
All stakeholders have the right to:
- Know what personal information we collect
- Access their personal information
- Request correction of inaccurate information
- Request deletion of information (subject to legal requirements)
- Opt out of communications
For data-related requests, contact our Data Protection Officer at dpo@savethedreamtz.co.tz.
Code of Conduct
All stakeholders are expected to adhere to our Code of Conduct, which prohibits:
- Discrimination, harassment, or bullying
- Fraud, corruption, or misuse of funds
- Abuse or exploitation of children or vulnerable adults
- Conflict of interest without disclosure
- Misrepresentation of the foundation
- Confidentiality breaches
Review and Updates
This Rights and Responsibilities document is reviewed annually and updated as needed to reflect our evolving practices and legal requirements. Stakeholders will be notified of significant changes.
Acknowledgment
By engaging with Save the Dream Tanzania, you acknowledge that you have read and understood your rights and responsibilities as outlined in this document. We thank you for your partnership in our mission to empower children and youth across Tanzania.